WhatsApp Business messaging: chats, templates and broadcasts
Connect your WhatsApp Business number through Meta's official Cloud API. Chat with customers from Growvia, create message templates, and send broadcasts to people who opted in.
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How it works
- 1Connect your number (Meta Business account needed)
- 2Create or sync templates
- 3Chat and broadcast from Growvia
Official Cloud API
Uses Meta's WhatsApp Cloud API — no unofficial apps or phone emulation.
Template builder
Create templates with variables, buttons and footers in Growvia and submit them to Meta. Status and rejection reasons sync back in plain English.
Broadcasts that respect consent
Send approved templates to leads who agreed to WhatsApp messages. Opt-in is recorded on each lead and can come from your website form.
Live chats
Incoming messages land in the shared inbox with delivered and read ticks.
Inside the app
- Template status tracking
- Broadcast results per contact
- WhatsApp opt-in checkbox on forms
Questions
About WhatsApp Business in Growvia.
Do I need Meta approval?
WhatsApp Business numbers and templates are approved by Meta. Some accounts need Meta Business Verification before they can create templates — Growvia explains any restriction Meta applies.
Can I message anyone?
You can reply freely within 24 hours of a customer's message. To start a conversation you need an approved template and the person's consent.